Wednesday, January 25, 2012

How to make car insurance claims against foreign motorists and vehicles?

Got into a car accident in Malaysia or Singapore and not sure what to do and how to make auto insurance claims in an accident with foreign cars?

Here is the advice given by the General Insurance Association of SingaporeHow to Claim against Foreign Motorist

The General Insurance Association of Singapore (GIA) would advise motorists to claim against their own auto insurance policies, if they have a comprehensive policy, in instances of accidents with foreign motorists in either Singapore or Malaysia. This would save them the inconvenience of making a claim against motorists from another country.

However, if motorists wish to make a third-party motor claim against insurers in Malaysia, motorists are advised to seek recourse directly with the insurer concerned by submitting the following documents:

The claimant’s vehicle registration card (photocopy);
Certificate of Insurance, cover note or policy schedule (photocopy);
Identity card (photocopy);
police report;
a police sketch plan and key (if available);
result of police investigation (if available); and
proof of losses incurred

In addition, an adjuster’s report with original photographs, a repair bill and proof of payment, a rental-car bill (if the car was rented) and proof of payment and bills and receipt for other expenses incurred.

Registered post should be used when sending any original document.

If the action taken by a claimant against the motorist in Malaysia is unsuccessful after all avenues have been exhausted, the claimant can approach GIA’s Malaysian counterpart, Persatuan Insuran Am Malaysia (PIAM) or GIA at the following address:

Persatuan Insuran Am Malaysia (PIAM)
3rd Floor, Wisma Piam
150 Jalan Tun Sambanthan
50470 Kuala Lumpur
Tel No: 0203-274 7399
Fax No: 0203-274 5910

General Insurance Association of Singapore
180 Cecil Street #07-02
Bangkok Bank Building
Singapore 069546
Tel No: (65) 62218788
Fax No: (65) 62272051

The PIAM and GIA will assist only after evidence is produced that all necessary actions have been taken to pursue the matter.

You may also be interested in:

1 comment:

  1. Ready all document to to make car insurance claims against foreign motorists and vehicles.